question

Frequently asked questions

We’re sorry. Each member of your group has to make a lamp as prices of lamps include cover charge.

For protecting children to be hurt by glass piece, those only over 11 years old are admitted to our shop.

Sorry, We require about 2 weeks for fixing and coarting.You can choose shipping(only in Japan) or receiving at our shop after compleation.“special for tourist” If you show us your air tickets to prove you’re tourist, we preferentially complete your lamp in 3 working days!

A store receipt of a completed lamp is to 11:00-19:00.You’re calling by the previous day and a contact on a taking back day to a store is needed.Please have a reception vote and come to the store.

There is nothing to bring in particular. If, please come by the clothes which may become dirty.

The rough rule of thumb.
S(11㎝×6㎝)1.5~2.0h,
M(13㎝×8㎝)2.0~3.5h,
L(18㎝×10㎝)3.0~4.0h,
T(14㎝×17㎝)3.5~4.5h,
The required time is individually different.

I give priority to web reservation from a site.
If it’s a mail, an answer is sometimes delayed, so please make a reservation from the web top as much as possible.

When there is a space at a store as of the coming, the use is also possible.

We’re sorry. We only arrenge delivery to Japanese adress.

Please send us massage including the information(made day, name of representative, Qty, the day you pick it up)after receiving compleation notice by e-mail from us. We need to search and prepare to be ready.

Yes. All lamps displayed are on sale.

I’m sorry. I don’t have gift wrapping.

I have it. Please even order a staff any time.